PowerPoint freezes when inserting content(Character/Flash/Video) May 12, 2015 By Robert Brock Hello! I'm very new to Articulate 13. As the title states, I'm having trouble with PowerPoint 2010 freezing when I try to insert content. I've tried repairing both Articulate and Office with no luck. Any ideas? Thanks in advance.
Robert Brock Author almost 9 years ago05/12/15 at 6:20 pm (UTC) UPDATE: Help and Support is the only item on the Articulate ribbon that I can select without crashing.
Ashley Terwilliger-Pollard Staff almost 9 years ago05/12/15 at 8:05 pm (UTC) Hi Robert, Sorry to hear about the odd behavior - if you've already gone through all the steps here and all the steps here, please reach out to our Support team so that we can investigate the issue further.
2 Replies
UPDATE: Help and Support is the only item on the Articulate ribbon that I can select without crashing.
Hi Robert,
Sorry to hear about the odd behavior - if you've already gone through all the steps here and all the steps here, please reach out to our Support team so that we can investigate the issue further.
This discussion is closed. You can start a new discussion or contact Articulate Support.