PowerPoint lag

Aug 03, 2015

I just installed Presenter '13 today and now when I work in a Presenter file, PowerPoint 2013 has about a 1 second lag with almost anything I try to do. Anybody have experience with this?

Steve

3 Replies
Leslie McKerchie

Hi Steve! 

Are you having difficulty with just one project or any project that you work on in Presenter '13? 

Be sure that you are working locally and that you meet the system requirements listed here.

If you are having general issues, I would first recommend a repair of your software to see if that alleviates the issue.

Leslie McKerchie

Hi Steve!

Please record a screencast to show me the issue you're experiencing. Here's how:

1) Launch Articulate Replay on your computer and click Record Screen.
2) When the recording window appears, select a microphone in the lower left corner (if you have one).
3) Choose Full Screen for the recording area, then click the red Record button.
4) Reproduce the issue you're experiencing and click Done when you're finished.
5) When Replay reappears, click Publish on the ribbon, browse to your desktop, and click Save.
6) When the Publish Successful window appears, click Close.
7) Then upload the file to our team here.

We'll attempt to diagnose what's happening when we receive your upload.

This discussion is closed. You can start a new discussion or contact Articulate Support.