Powerpoint Lockup
Jul 25, 2012
I have yet to produce my first Articulate course. Every time I try to add narration, Powerpoint locks up. Sometimes it's during the narration process, sometimes it's when I'm finished and click on Save and Close. I get the following error message:
Problem signature: Problem Event Name: APPCRASH Application Name: POWERPNT.EXE Application Version: 12.0.6600.1000 Application Timestamp: 4de50c7e Fault Module Name: MSVBVM60.DLL Fault Module Version: 6.0.98.15 Fault Module Timestamp: 4a5bda6c Exception Code: c0000005 Exception Offset: 00020d94 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office12Crash skulcid: 1033 I'm working off my hard drive, I'm waiting a half minute before moving to the next slide, I'm using a a 32 bit operating system with plenty of available memory. Very frustrating. Any suggestions?
1 Reply
Hi Bill - I'm sorry to hear that's happening! I'd recommend taking a look at this knowledgebase article which might help you correct the issue. If not, feel free to submit a support case so that we can provide you some direct help.
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