2 Replies
Peter Anderson

Hi, Elizabeth. Welcome to Heroes!

Are you using the 64-bit version of Office by any chance? Microsoft released a 32-bit and a 64-bit version of Office 2010, and Articulate Presenter '09 will only work with the 32-bit version.  Presenter '09 also will not work with the Click To Run version of PowerPoint 2010. For more information, please review the following article:

Please let me know if the issue persists. We want your first project to be a great experience!