PPTX won't upgrade to Presenter '13

I have several PowerPoint (.pptx) presentations for which I need to record narration using Articulate Studio.  When I open Articulate within PowerPoint, then select “Record Narration”, I get a dialog box containing this message:

 

“Your Articulate Presenter project cannot be upgraded to the new Articulate Presenter ’13 file format.”

 

How can I deal with this problem and use the existing PPTX to record narration, so I can publish the material for use in our LMS?

 

5 Replies
Dan Lucas

Yes, I tried the suggestions, but had no luck. I have a theory there's
something within the PPT itself that corrupt. But for some reason,
everything seems to work fine until I tried to use elements of the
Articulate suite and try to record narration.

Dan Lucas, CLU, FLMI, LUTCF, FICF
Sales Development & Training Consultant
Phone: 402-661-6228
Fax: 402-997-7937
DLucas@Woodmen.org

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Scott Karren

Dan,

Do the presentations have existing audio narrations?  while not the same error message, if the presentations have existing audio narrations you might try what I did to resolve the issue.  https://community.articulate.com/discussions/articulate-presenter/articulate-presenter-13-has-stopped-working-audio-editor-crashes-and-how-i-fixed-this-particular-problem 

Hope this helps.

Scott