I have several PowerPoint (.pptx) presentations for which I need to record narration using Articulate Studio. When I open Articulate within PowerPoint, then select “Record Narration”, I get a dialog box containing this message:
“Your Articulate Presenter project cannot be upgraded to the new Articulate Presenter ’13 file format.”
How can I deal with this problem and use the existing PPTX to record narration, so I can publish the material for use in our LMS?
Thanks for reaching out here, and I'm sorry for the behavior you've encountered. Did you already review the information in this article specific to that error message?
Yes, I tried the suggestions, but had no luck. I have a theory there's
something within the PPT itself that corrupt. But for some reason,
everything seems to work fine until I tried to use elements of the
Articulate suite and try to record narration.
Dan Lucas, CLU, FLMI, LUTCF, FICF
Sales Development & Training Consultant
Phone: 402-661-6228
Fax: 402-997-7937
DLucas@Woodmen.org
1700 Farnam StreetOmaha, NE 68102-20251-800-225-3108woodmen.orgWoodmen of the World Life Insurance Society: Omaha, NEThis communication along with any attachments is covered by federal and state law governing electronic communications and may contain confidential and proprietary information protected by applicable law. If you are not the intended recipient you are notified that any distribution, use or copying of this message is strictly prohibited. If you have received this in error please reply immediately to the sender and delete this message.
There are steps here to follow if you think the Powerpoint is corrupt - have you tested those as well?
Also, as an FYI responding via email includes your signature here, so you may want to edit the post to remove any personal information that you don't want out publicly.
5 Replies
Hi Dan,
Thanks for reaching out here, and I'm sorry for the behavior you've encountered. Did you already review the information in this article specific to that error message?
Hi, Dan -- Thanks for reaching out and sorry for your troubles! May I ask if you have had a chance to review the following article here?
Yes, I tried the suggestions, but had no luck. I have a theory there's
something within the PPT itself that corrupt. But for some reason,
everything seems to work fine until I tried to use elements of the
Articulate suite and try to record narration.
Dan Lucas, CLU, FLMI, LUTCF, FICF
Sales Development & Training Consultant
Phone: 402-661-6228
Fax: 402-997-7937
DLucas@Woodmen.org
1700 Farnam StreetOmaha, NE 68102-20251-800-225-3108woodmen.orgWoodmen of the World Life Insurance Society: Omaha, NEThis communication along with any attachments is covered by federal and state law governing electronic communications and may contain confidential and proprietary information protected by applicable law. If you are not the intended recipient you are notified that any distribution, use or copying of this message is strictly prohibited. If you have received this in error please reply immediately to the sender and delete this message.
Hi Dan,
There are steps here to follow if you think the Powerpoint is corrupt - have you tested those as well?
Also, as an FYI responding via email includes your signature here, so you may want to edit the post to remove any personal information that you don't want out publicly.
Dan,
Do the presentations have existing audio narrations? while not the same error message, if the presentations have existing audio narrations you might try what I did to resolve the issue. https://community.articulate.com/discussions/articulate-presenter/articulate-presenter-13-has-stopped-working-audio-editor-crashes-and-how-i-fixed-this-particular-problem
Hope this helps.
Scott
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