Present 13 Add Annotations

Oct 24, 2013

I can add annotations which show up when reviewed BUT on the add annotation screen they are invisible - makes the feature unworkable

13 Replies
Ashley Terwilliger-Pollard

Hi Ian and David,

When you're annotating, you can choose how they'll display:

  • Show One: This option only lets one annotation display at at time. When an annotation appears on the slide, the previous annotation disappears.
  • Show All: This option lets multiple annotations remain on the slide at the same time.

Click Clear All at any time to remove all annotations that are currently displayed on the screen. (This won't delete any annotations. It'll simply hide them at the point in the narration when you clicked the button.)

Ian Scott

The problem is the annotation screen shows nothing - you click on the arrow and click on the screen - nothing appears - you Save and Close and then do a review - annotation shows where you added it. When you go back to edit the annotation the previous ones you added are not shown (they are still the - just not visible) - thus you have no idea what to edit or delete - makes it impossible to use.

Ashley Terwilliger-Pollard

Hi Carolyn,

When you mention it stops working, does Presenter free or you're just unable to add in new annotations? You may want to conduct a repair of your Studio 13 software. 

Hi Ian, 

To play back your annotations while in the edit screen you'll need to use the Play/pause buttons next to the Start/Stop annotations button. 

Additionally, there's a known issue with Adobe Flash Player 11.9.900.117 that prevents annotations from displaying correctly in Articulate Presenter '13. They may appear in the wrong order, or they may not show at all. Currently, the workaround is to downgrade your Flash Player to an earlier version. We'll post more information here as it becomes available.

This discussion is closed. You can start a new discussion or contact Articulate Support.