5 Replies
Peter Anderson

Hi Debbie, welcome to Heroes!

If Debra doesn't get back to you, we'd be happy to take a look at what's going on. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review