Presentation content not showing from Articulate in Google Chrome. Help!

I have packaged, wrapped and published a business presentation in Articulate/PP. Audio has been imported correctly, everything is published in the LMS, but everytime you try to view the presentation in a Google Chrome or iProduct browser... the guts of the PP presentation aren't showing. The audio is playing and the outline of the slides are there-but no content.

 

I've tried figuring out settings, I uploaded the Articulate Chrome add-on, and nothing. This presentation needed to be done yesterday, so any advice or suggestions would be greatly appreciated! Thanks

 

1 Reply
Alyssa Gomez

Hey Bryn! Sorry you're having this trouble! Have tried to run through the troubleshooting steps listed here to see if that fixes the issue? Also, you'll want to make sure you are working locally, since working on a network drive or an external (USB) drive can cause erratic behavior.

If you're still having trouble, please use this form send us your Articulate Package so we can take a closer look. Our Support Engineers are available 24/7 and will work with you to get this sorted as quickly as possible!