Presentation under Articulate not displaying all PPT content

Dec 06, 2020

Dear all,

I have just completed a presentation with audio record under Articulate Presenter. However when I preview or publish it, some slides fail to appear complete (text missing from the Power Point presentation). Now when I try to open the preview under Articulate I also get an error message. Looking for support! Thanks

1 Reply
Katie Riggio

Hi there, Marilyn!

Thanks for writing in and also sharing the source file with our Support Engineers

Though the fix seems project-specific, I'm recapping my teammate Chester's tips publicly:

It looks like the Text Highlight Color is causing the problem. To fix this, select the text box that contains the missing text, and then set Text Highlight Color to No color.

For the other slide, change the circle's Shape Fill to the color in the theme colors. With the shape selected, go to Home > Shape Fill > Choose a color from the Theme Colors or a new custom color.

Let us know if you have any more questions. We're happy to help!