I am hitting this issue whereby the entire presentation_html5.html is broken when viewed in Google Chrome version 36.0.1985.125. This was working fine before the upgrade to Chrome 36.0.1985.125.
One thing to note though, it worked fine when the files are tested locally but broke down the files are hosted on the server.
I have also tested it in IE and Firefox and they worked just fine.
Wonder if there is any resolution for this issue? Thanks.
I am hitting this issue whereby the entire presentation_html5.html is broken when viewed in Google Chrome version 36.0.1985.125. This was working fine before the upgrade to Chrome 36.0.1985.125.
One thing to note though, it worked fine when the files are tested locally but broke down the files are hosted on the server.
I have also tested it in IE and Firefox and they worked just fine.
Wonder if there is any resolution for this issue? Thanks.
Hello,
You can resolve the issue by publishing your content with Studio '13 Update 3. For more information, see the link below:
Unfortunately, Google decided to make a change to Chrome 36 that impacts much more than just Articulate content. We have notified them of the issue and hope that they resolve it in a future update. Again, we implemented a fix in Update 3 that works around their bug.
2 Replies
Hi Wee and welcome to E-Learning Heroes!
Are you sharing the quiz.html file with your users as explained in this article?
I am running the same version of Chrome and all seems well.
Hello,
You can resolve the issue by publishing your content with Studio '13 Update 3. For more information, see the link below:
http://www.articulate.com/support/presenter-13/audio-wont-play-in-html5-output-in-google-chrome-res13
Unfortunately, Google decided to make a change to Chrome 36 that impacts much more than just Articulate content. We have notified them of the issue and hope that they resolve it in a future update. Again, we implemented a fix in Update 3 that works around their bug.
This discussion is closed. You can start a new discussion or contact Articulate Support.