If your published Articulate Presenter output plays properly on your local computer, but won't load after you've uploaded it to your Web site, this article should help you get it resolved.
Would you like to share your project files so we can test it on our end? I'm not aware of any other cause for that particular error.
First, create an Articulate Presenter Package of your presentation as described here. Then upload the resulting zip file from your computer on the second page of this form, and we''ll attempt to diagnose what's happening when we receive your upload.
3 Replies
Hi Briotus
If your published Articulate Presenter output plays properly on your local computer, but won't load after you've uploaded it to your Web site, this article should help you get it resolved.
Let us know...
Thanks for your reply, Peter.
But FTPing from Articulate did not resolve the problem.
Please advise...
Hi Briotus,
Would you like to share your project files so we can test it on our end? I'm not aware of any other cause for that particular error.
First, create an Articulate Presenter Package of your presentation as described here. Then upload the resulting zip file from your computer on the second page of this form, and we''ll attempt to diagnose what's happening when we receive your upload.
Thanks!
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