Presenter 13 Animation Error

I need help. I am starting to work on a safety training program. I wanted to create a little example to show our safety coordinator. I have some animations of arrows in my slides (evacuation routes). Some of the arrows come in ok. Sometimes they come in choppy. Sometimes they don't appear at all. Is there something I am missing?

I attached a copy of the sample presentation as it is now. It is published as if it was going onto a CD, the file is just zipped.

11 Replies
Ashley Terwilliger-Pollard

Hi Scott,

Thanks for sharing your published output here and we'd also want to confirm that you're working with local project files as detailed here.  If you're still having difficulty, we'll want to take a look at the file before publish so you can package up your Presenter files to share here and you're welcome to isolate to just a few slides that showcase this. 

Ashley Terwilliger-Pollard

Hi Scott,

Thanks for sharing the files and sorry I couldn't get to it Friday. I'm taking a look at it now, and I'm curious if you could point me to a particular arrow that is not coming in correctly or are they all inconsistent? Also is it this way for you during preview and publish or just the published output? So far I've just previewed, and on the first slide for example all the purple ones come in at the same time, whereas the red ones pop in and out faster. 

Scott Burnett

Good morning,

It is happening when I publish this. Like I said, this was just an example I was giving to my Safety Coordinator to show what I wanted to do. The red arrows are the primary exit routes. Then the purple show the secondary exit routes. The way was showing it was that the purple arrows will come in and show secondary routes along with the primary routes for alternative evacuation routes. During the preview only using powerpoint, everything works alright. Then when I published it, initially the red arrows worked fine. Then the purple arrows worked fine. It was when the red arrows were coming back in a second (or more) time. Sometimes the red arrows pop in all at once. Sometime they don't come in at all.

Thanks for looking at this.
Scott

Scott Burnett
Human Resources Training Coordinator
Department of Public Health and Human Serices
111 N. Sanders St.
Helena, MT 59601
406-444-0942
sburnett@mt.gov

The DPHHS Human Resources Office Room 202, 111 N. Sanders, is a Fragrance Free Work Place.
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Ashley Terwilliger-Pollard

Hi Scott,

Ok, I published it to Articulate Online, which is the set up it looked like you were using and you can view my version here. I watched it next to the preview of the slides, and I saw them the same way...although some of them appear/disappear quickly but it's the same behavior in both the preview/publish for me. Can you take a look at that and let me know if it matches what you're seeing?

Scott Burnett

Hi Ashley,

First, thanks for the warning that my signature comes up. Although I really don't mind since I am a public servant. I want people to contact me too.

The version you published is doing what it does for me when I publish it. So I am going to use slide 1 as an example. I do know I don't have the timing set up perfectly yet, I didn't set them to the script I wrote for it. So the way it is supposed to display is all the red arrows. Then a purple arrow displays an alternative route, then in succession the red lines out. Then after the fire extinguisher is displayed, all the primary (Red) routes are all supposed to display again. Does that make sense?

Ashley Terwilliger-Pollard

Hi Scott,

That makes sense - but it's not the way I'm seeing it in Preview either, so I dug a little deeper into the individual slide. It seems that you're using the entrance animation, exit animation and then another entrance animation? This seems to match a known issue detailed here, and you'll want to implement the workaround mentioned there.