Presenter 13 course not recording success in IE 11

Feb 06, 2015

Hi,

I have some flash video courses that fail to record success in some versions of IE 11 (not all). I can recreate the problem easily and have attempted to debug with the debugger. Unfortunately, with the debugger on, it works!  I think this points to some kind of timing issue but I can't locate it. 

Please let me know what additional info you need on this. I have tried it in the SCORM Cloud and it failed for me nicely. ;-)

Thanks,

Wendy

3 Replies
Wendy Brunner

Hello Emily,

Thanks for the reply. It was happening in IE11 with certain update levels but I'm afraid I don't have the info on which ones. It was failing from SCORM Cloud also. I am recording to our own LMS.

But, the good news is that the link you sent above held the solution.

I added <meta http-equiv="X-UA-Compatible" content="IE=10" />  and it fixed the problem. I think this may be the same as asking learners to set the Compatibility View option, but I'm not sure about that. Setting CV was the current solution but I did not want to ask everyone to do that. This is a cleaner solution for me. I have yet to see if it causes any other problems but hopefully not.

Thanks again for the information!

Wendy

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