Presenter 13 keeps crashing during publishing

I have one course, 104 slides, that keeps crashing during publishing. I published it five months ago with Presenter 13 and was trying to revise it.  It compiles its Engage interaction and quizzes and immediately fails when publishing the slides on slide #2  with an "Out of Memory" error report. However, I can easily publish a course nearly 50% larger with more quizzes and Engage interactions. I've increased my PC's virtual memory. Any suggestions? My hardware hasn't changed from the last time I published this beast...


3 Replies
Leslie McKerchie

Hi Patrick! 

If you are only having difficulty with this presentation, perhaps there is some corruption in your file.

  1. Open a blank presentation in PowerPoint.
  2. Save the presentation.
  3. Click the Home tab.
  4. Click the drop-down arrow beside New Slide and select Reuse Slides.
  5. Click the Browse button and select Browse File.
  6. Locate your original PowerPoint file and click the Open button.
  7. At the bottom of the Reuse Slides panel, select the Keep source formatting check box.
  8. Right click the first slide in the Reuse Slides panel and select Insert All Slides.
  9. Save the new presentation and republish.

Note:  Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation.  You may need to export the narration from your original presentation.  Then import it into the new presentation.

Gabrielle McEntee

I'm having a similar problem, with Articulate 2 crashing every time I try to publish a course. I have had no system updates and have successfully published 3 other courses this morning.  I have rebooted my machine, but the problem persists. The PPT solution described above doesn't seem quite suited to my situation. Help?