Presenter 2013 and PPT 2013 not working

I am running the latest version of Office 2013 (32 bit version) but the articulate ribbon just sits there.  Nothing works. I have tried all the fixes described in this post and it still doesn't work

:

http://community.articulate.com/forums/p/37427/201604.aspx#201604

Thank you so much in advance for anyone's help!

Denise

3 Replies
Denise Malloy

Hi Leslie,

Yes, I have done all that.

Yes, it was working before. Nothing changed on my machine that I am aware of, but I do have Windows 8.1, so I am guessing something when wrong with that?

I put it on an older machine of mine and it seems to be working okay, but I'd like to have it working on my new one since I am working on my portfolio there.

Thanks!

Denise