Presenter and Quizmaker 13 not working with ppt 2010
Just installed Presenter and Quizmaker 13. We use ppt 2010. Now I can't open ppt anymore. When I open Presenter 13 and click the Quizmaker icon on the Articulate ribbon it hands and I get error (see details below).
1. Next, opened Articulate Presenter 13.
a. It prompts me to open ppt
b. I opened a 2010 ppt
c. Clicked Articulate tab
d. Clicked Quizmaker icon
e. Window opened that states the file was created in an older version of Articulate. Do you want to backup. I clicked Yes.
f. Get verification window. Clicked Yes.
g. Now I click Quizmaker icon again.
h. It hangs. I go into Task Manager and see Error: Articulate Presenter Authoring is Not Responding (what is Presenter Authoring?).
2. Then I tried to open just Microsoft PowerPoint 2010 and it hangs. When I go into Task Manager it’s not even listed under Applications/Tasks. To shut it down I have to go to the Processes tab and end the ppt executable.