Presenter crashes

Apr 16, 2015


My presenter articulate power point presentation keeps crashing and sending me error reports when i try to open it. I downloaded it from my cloud storage, and everytime i click preview slide it crashes. The files were uploaded separately to the cloud (as in the "filename".ppta and"filename". pttx) and then downloaded each at a time not sure if that might be an issue here. 

Thanks for your help.


1 Reply
Leslie McKerchie

Hi Linard!

I'm not sure of the error you are receiving, but we do recommend that when creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for more information.

When working on an Articulate Presenter course in a collaborative environment with other developers, use this workflow to avoid file corruption, loss of resources, and other erratic behavior.

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