Presenter crashes when I try to publish

Aug 01, 2017

I'm trying to publish two presentations but it keeps crashing on temporary files. It also never generates all the slides. It stops at a certain slide every time. I got one to publish by deleting the first 20 slides. Not an ideal fix.

It doesn't crash on any other presentation and the presentations are on my local drive.

1 Reply
Alyssa Gomez

Hi Eamonn, so sorry you're hitting this roadblock! You're right, deleting slides is definitely not ideal, so I'm glad you reached out here. I see you also submitted a support case, so you're one step ahead of me!

Could you also send us your Articulate Package by clicking this link? That will attach your file directly to the case you already opened. Thanks!

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