I have a fresh clean install of Windows 7, fresh clean install of MS Office 2010 and fresh clean install of Articulate Studio trial. Pressing any button (e.g. Preview) in the Articulate tab in the ribbon results in the following error message: Custom UI Runtime Error (see picture).
Hi, yes, I am using Office version 14.0.4734.1000 32-bit. I followed the steps in the 2nd link you posted, and found out that .Net framework was disabled. I repaired Office and reinstalled Articulate. Now the error has changed:
3 Replies
I would make sure you are using a supported version of Office 2010. See:
http://www.articulate.com/support/presenter09/kb/?p=2552
If that doesn't solve your problem, check this article out:
http://www.articulate.com/support/presenter09/kb/?p=2425
Hi, yes, I am using Office version 14.0.4734.1000 32-bit. I followed the steps in the 2nd link you posted, and found out that .Net framework was disabled. I repaired Office and reinstalled Articulate. Now the error has changed:
:/
Try installing Microsoft .NET Framework 4. Then restart your computer and see if that solves your problem.
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