For a while now, I have found that the audio and visual sync in Audio Editor in the new Presenter is off. That is difficult to do precise edits. I have not had time to really work up an example. But here is a screen recording of what I am experiencing that I believe illustrates this
Hi Roelf, and thanks for that helpful information. Are you seeing this happen on audio that you've imported? What about audio that you've recorded?
I noticed in your file that the audio started before the waveform indicated it should when I was in the audio editor. On a new file that I created, my recorded narration seemed to be visually synced, but imported audio started just a tad before the waveform.
We have an issue documented for imported audio exhibiting this behavior, so I'm going to add your discussion to that report. I'll be able to keep you posted on any progress on this issue.
All of this is with “recorded” audio using the Articulate tab.
I never had this problem in Presenter 09. I was able to make quite precise changes to the audio track there, often isolating a word or two and changing it.
It was very helpful
Roelf
Roelf Woldring
416-427-1567 (main with voice mail)
Google "Roelf Woldring" to find my web sites and publications, or to connect with me on Linked In.
"Win win is the way to create the world we want to leave to future generations."
On Performance management: "Contract for the future, stop appraising the past".
On IT Excellence: "Create a scalable, security, robust Technology Platform and
then use it to deliver excellent IT services to the operating side of the organization".
we have had the same issue, it really is a problem and needs to be fixed. It looks like the same issue was happening in Storyline and they patched it but have not patched for presenter yet. Case #01101760
Thanks for checking in--we're seeing the same thing in Studio 360. This bug is a priority for us, and we'll definitely let you know once it's resolved. As soon as a fix is released, we'll notify you here!
Great news! Another update for Articulate 360 is now available. It includes a few important fixes and new features that you'll see in therelease notes here.
The item you may be interested in is a fix for the audio waveform synchronization in the audio editor.
Launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to ourSupport Engineers directly.
Sorry you're still having trouble, Todd! We'd love to have a closer look at your file. Could you create an Articulate Package and attach it to this thread using the "Add Attachment" button? I'll give it a test and let you know what I find. ☺️
8 Replies
Hi Roelf, and thanks for that helpful information. Are you seeing this happen on audio that you've imported? What about audio that you've recorded?
I noticed in your file that the audio started before the waveform indicated it should when I was in the audio editor. On a new file that I created, my recorded narration seemed to be visually synced, but imported audio started just a tad before the waveform.
We have an issue documented for imported audio exhibiting this behavior, so I'm going to add your discussion to that report. I'll be able to keep you posted on any progress on this issue.
Hi Crystal
All of this is with “recorded” audio using the Articulate tab.
I never had this problem in Presenter 09. I was able to make quite precise changes to the audio track there, often isolating a word or two and changing it.
It was very helpful
Roelf
Roelf Woldring
416-427-1567 (main with voice mail)
Google "Roelf Woldring" to find my web sites and publications, or to connect with me on Linked In.
"Win win is the way to create the world we want to leave to future generations."
On Performance management: "Contract for the future, stop appraising the past".
On IT Excellence: "Create a scalable, security, robust Technology Platform and
then use it to deliver excellent IT services to the operating side of the organization".
we have had the same issue, it really is a problem and needs to be fixed. It looks like the same issue was happening in Storyline and they patched it but have not patched for presenter yet. Case #01101760
Hi there Todd,
Thanks for checking in--we're seeing the same thing in Studio 360. This bug is a priority for us, and we'll definitely let you know once it's resolved. As soon as a fix is released, we'll notify you here!
Hi Folks
That is very good to read.
Best of luck finding and resolving the root cause.
Roelf
Great news! Another update for Articulate 360 is now available. It includes a few important fixes and new features that you'll see in the release notes here.
The item you may be interested in is a fix for the audio waveform synchronization in the audio editor.
Launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
this did not fix the issue for us
Sorry you're still having trouble, Todd! We'd love to have a closer look at your file. Could you create an Articulate Package and attach it to this thread using the "Add Attachment" button? I'll give it a test and let you know what I find. ☺️
This discussion is closed. You can start a new discussion or contact Articulate Support.