Hello, I've got a issue with the Ipad safari view of my HTML5 modules created in Presenter 9/13 (JoomlaLMS). The content screen is to big to fit the screen in 100%. This appears only to be a problem in Safari, Chrome works for example fine. I understand that Moodle have the same problem something with a IFrame issue. I´ve spoken to Articulate and JoomlaLMS, but none og them can´t help with issue.
Thanks for reaching out here - and just in case others are curious, I did want to share the information that our Support engineers shared with you in regards to iFrame content:
I understand that you are encountering issues with the display of your HTML5 course in JoomlaLMS when viewed from Mobile Safari in an iPad.
Its correct I got the answer from you (contact JoomlaLMS), but JoomaLMS tells me to talk to Articulate about the issue, so this makes it a little difficult to solve this at the moment.
The reason I use this forum is that I hope that another person have had the same issue and perhaps have found a simple solution?
So anyone, if you have any ideas please let me know :-).
Certainly Tony - and I just wanted to share more information about what the cause was from our perspective to assist those who may come across this thread. I hope that someone has found a simple solution to share with you here :-)
3 Replies
Hi Tony,
Thanks for reaching out here - and just in case others are curious, I did want to share the information that our Support engineers shared with you in regards to iFrame content:
I understand that you are encountering issues with the display of your HTML5 course in JoomlaLMS when viewed from Mobile Safari in an iPad.
When you embed a published course in an iFrame (such as in Joomla or Moodle), the iFrame takes control of the content's placement, which could have undesirable results. See this article for more information:
http://www.articulate.com/support/presenter-13/published-content-is-misaligned-or-truncated-in-an-iframe
We also recommend that you review the tutorial below, on how to embed Articulate content in Joomla:
http://www.articulate.com/support/kb_article.php?product=ap13&id=g4hfxb37xj8b
Please note that Articulate doesn't provide support for managing Joomla. For help with your Joomla CMS, visit: www.joomla.org
Hope you're able to find help here in the forums!
Hi Ashley, thanks for your quick answer :-).
Its correct I got the answer from you (contact JoomlaLMS), but JoomaLMS tells me to talk to Articulate about the issue, so this makes it a little difficult to solve this at the moment.
The reason I use this forum is that I hope that another person have had the same issue and perhaps have found a simple solution?
So anyone, if you have any ideas please let me know :-).
Regards
Tony
Certainly Tony - and I just wanted to share more information about what the cause was from our perspective to assist those who may come across this thread. I hope that someone has found a simple solution to share with you here :-)
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