Presenter issue with Canvas
Sep 22, 2014
First, let me say that I have other tutorials working fine in Canvas. Yesterday I created a rather short one by my standards without narration. There are three engage interactions (tabs with image). I have saved multiple times for web and LMS. I have sipped in multiple combinations (7 zip, zip and winzip). The 7zip has an error when importing. The other two appear to upload well and play, however images are not on slides. Help?
5 Replies
Hi Marsha!
Be sure that you are following the directions found in this tutorial for publishing to your LMS. If you take a look at Step 6, I would advise utilizing the Zip option from the publish successful dialog box.
If you need us to take a look, please share your Articulate Package here.
Hos do I do that. The Articulate Package link has directions but not clear on how to attach it to you. I have followed the same publish directions that I have used previously with success on Blackboard and Canvas. This file plays locally but I cannot post it as the images do not appear.
Hi Marsha!
Once the package is created, you can attach the zip file here via the paperclip icon or if you need to send it privately, you can do so here.
done twice. rec'd 'successful' message. waiting to hear from you. thx
Thank you Marsha! I see your case (00425320) and you should be hearing from someone soon.
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