Presenter Issues

Dec 07, 2016

Hello, when I publish for web from Presenter, everything looks fine when I view it, but reviewers are not seeing the same thing. For example, on one slide the bullets are not showing up in the published course. Please help!!

 

4 Replies
Alyssa Gomez

Hi there Therese! Sorry to hear you've run into these issues! A few questions so we can narrow down what might be causing this:

  • What browser are reviewers using to review the file? We want to ensure they're using a supported browser. 
  • Are the reviewers viewing the content in Flash or HTML5?
  • Are you able to get a screenshot of what they're seeing?

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