Presenter Not Accessing Items in PPT

I"ve been having issues this morning with Articulate Presenter in Studio 09.  Whenever I try to open an item on the Articulate toolbar in my PPT files (such as "Import Audio" or "Slide Properties"), I receive the attached error message.

Quizmaker and Engage are working OK - it's just Presenter that is giving me problems.

I have our IT folks scrambling to resolve this issue -- thought that perhaps you may know of a fix for this.


Thanks.

3 Replies