"Presenter Output is read-only" message
May 22, 2014
When I attempt to publish a presentation (TPD AED Program) to be uploaded in to
our LMS, Articulate Presenter '13 hangs up and then gives me the following
message:
"The folder "TPD AED Program - Presenter Output" is read-only,
being used by another process or you do not have the proper security permission
to access this resource."
and then:
"Articulate Presenter '13 has
stopped working. A problem caused the program to stop working correctly. Windows
will close the program and notify you if a solution is available."
This
is the first I have seen these messages when attempting to publish. I tried
several different presentations just to make sure it wasn't that specific
training presentation that was causing the issue. Every other presentation I
attempted to publish had the same result/produced the same message.
Has anyone else had this happen? Any suggestions on what to do to get Articulate to publish again?
1 Reply
Hi Lori and welcome to E-Learning Heroes!
When creating, editing, and publishing Articulate Presenter '13 courses, be sure you're working on your local hard drive (typically your C: drive). Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources.
This discussion is closed. You can start a new discussion or contact Articulate Support.