Presenter product works fine in IE Explore but can't show the content in Chrome

Jul 30, 2019

Hi , my presenter product works fine in IE but can't show the content in Chrome. When I refresh the website, the current page will show the content but the later page will still not show. And the quiz parts show normally.

Any solution about this problem? Because the presentation will be done by Chrome later.

Thanks !

1 Reply
Katie Riggio

Greetings, Claire!

So sorry you're running into that in Chrome. I'm happy to help you get to the bottom of this and have a few questions:

  • Is the course hosted on a web server or a learning management system?
  • Is this happening with every Presenter file or a specific one?
  • If you're able to share a troublesome Articulate Package with us for testing, that would be gold! You can send it privately to us by using this link. We'll delete it after troubleshooting.

Let me know, and we'll explore our steps from there!

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