Presenter's designation view
Oct 05, 2017
Hey Folks,
I have a problem with the presenter's name representation in my presenter 13 elearning kit. When i check it in the preview option from presenter13, the designation of the presenter appears appropriate but once i publish it and later open the html file in chrome, i cannot see my complete designation. See the pictures below for reference.
Preview view in presenter13
HTML viewed in chrome browser
Browser Settings
Can someone help..??
6 Replies
Hi Arul,
I know we have a similar issue where the wrapping in the menu doesn't occur correctly when using the HTML5 output of Presenter '13 - it sounds like that is what you're experiencing with the Presenter name?
Could you share a copy of your course link and the Presenter package so I could take a look?
Yes I will share it, but could you help me with your email id.
Cause i don't want to upload it over here.
Br,
Hi Arul,
I certainly understand - feel free to send along to our Support team here.
Let me know and I can follow along in your case too!
Hi Ashley,
I have mailed the attachment to the support group.
Articulate Case # 01148095
Please download the package and let me know what could be done.
Awaiting for your prompt reply :)
Cheers,
Thanks Arul - it looks like you're working with Gren and she was able to replicate the issue on a new file. So we've reported this to our team as a possible software bug, and we'll keep you posted here and as a part of your Support case!
Yes.
Thanks Ashley
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