Presenter Slide Timing Issues - Need Help!

Hello Hero community, I'm having issues with the slide timing in Presenter. Some slides let me select the NEXT button within 1 sec. and some just sit there no matter how many times I select the NEXT button for more then 15 sec. I've changed the Publish Options to 1 sec. and this did not fix the problem. Can anyone provide me some direction on a solution?

No animation / audio on any of the slides I'm having issues with (or within the whole training).

Thank you in advance.

1 Reply
Ashley Terwilliger-Pollard

Hi Rebecca,

I'd be happy to help! 

Are you seeing this delay while previewing parts of the course or once you've published it? If you're viewing the published output where did upload to test, and what web browser are you using? 

Have you changed the settings here to advance by user as well? 

If it's still not working, I want to take a look at the Presenter files. This article on best practices for managing your project includes steps on how to create an Articulate Package. Once you've created that you can upload here using the "Add Attachment" button.