Presenter TABS in Japanese

Hi Sam,

Have you changed the character set of your presentation?

Open your presentation in PowerPoint.

Navigate to Articulate > Presentation Options.

Select the Publish tab.

Select either Western or Non-Western from the Choose character set for the Articulate player drop-down list.

Click the OK button

If you continue to have issues, please follow all of the recommendations in the link below:

http://www.articulate.com/support/presenter09/kb/?p=2330

If you still have issues, you may need to change the character encoding in the player.html file.  You can do this by opening the player.html file in Notepad and updated or appending the character encoding (or charset).

Thanks Brian.  Yes, I've followed all the instructions in the article you mention.  The course publishes well in all aspects, as long as I use Ariel Unicode.  I have found other threads that indicate the same, so there may be some problem with MS Gothic and MS Mincho fonts which also support Japanese and display well in both PowerPoint and Microsoft Word. (snapshot follows).

So the course Outline is Japanese, as well as all the course template controls, e.g., EXIT and seek bar.  The content looks good.  The Engage Interactions with either Articulate font or Ariel Unicode display very well.  BUT, (here it comes), when these interactions are added as TABS to the course, the TABS themselves do not import correctly (with either Articulate or Ariel Unicode).  Attempts to RENAME the tabs fail using CUT/PASTE of any of the three fonts (Ariel Unicode/MS Gothic/MS Mincho).  Have you tried this?  

Here's what I get:

And it renders the same:

These images are of Engage using Ariel Unicode.

It seems that the TAB names in Presenter support only Western?  I can't be the first person to observe this so I hope I am missing something!

Help!

There may not be a workaround, but I'll be happy to test a few things.  Would you mind publishing the file for the web & then zipping it?  After that, upload the file here:

http://upload.articulate.com

In the Subject form, put Attention Brian Batt and the file will come straight to me.

Seems it is a known problem that Presenter doesn't support international characters in TABS.

http://www.articulate.com/support/presenter09/kb/?p=3622

Hi Sam,

Yes, it's been previously documented that those characters won't work.  However, I'd like to test a few additional possible workarounds to see if I can find a solution.  Please upload your files to me and I'll see what I can do.

Files were uploaded yesterday.  The response I received included the link posted above.

Hi Sam,

Do you have the case number?

00231925

Hi Sam,

I never received the upload since you forgot to put Attention Brian Batt in the subject.  I'm taking a look at the file now.

In case anyone is looking for a workaround, you can try the following:

https://player.vimeo.com/video/145575693

Still no luck:

Hi Greg,

You probably need to change the character encoding in the player.html file.  Would you mind zipping your published output & upload it to me here?

http://upload.articulate.com

In the subject, put Attention Brian Batt and the file will come straight to me.  I should be able to figure out what needs to be added.