Hi, is there any trick to getting Presenter work with Microsoft's YaHei Chinese font?
Things seem to work OK with Arial Unicode, SimSun, and SimHei, but the client has requested Microsoft YaHei (a nicer looking typeface). YaHei displays fine in PowerPoint, but is just garbage when previewed/published.
PowerPoint 2010 on WinXP
Presentation options > Character set = Non-Western
Regional and Language Settings > Regional Options > Standards and Formats = Chinese PRC
I worked on several Asian language courses-both Japanese and Chinese. I had the same issue you described. The way I got around it was to change the language preferences both in PowerPoint and through the Control Panel, Clock, Region and Language preferences. If I changed the language preferences in both locations, it worked just fine.
Thanks for this tip. I tried setting language preferences inside PowerPoint at Tools > Options > Language > Choose Editing Language, but I don't seem to be able to get YahHei to publish or preview correctly. Attached screen shows what I see (when previewed).
If you (or others) have any other ideas, please let me know. I can relay the info that YaHei isn't supported by Articulate, but I'd rather get it working since it's a nicer option.
I dealt with that issue many times-looks very familiar!
Try changing your system language to Chinese via Control Panel (assuming you're working on a Windows machine). Next, select the text in the Yahei box and re-apply the font. That should do it.
If that doesn't work, Articulate support can help you. They are very helpful and have always come through for me when I'm in a jam.
I think I have the system language set up correctly (see attached screens), but no luck with YaHei. I've tried brand new documents, new text boxes, copying as text only, but nothing seems to work.
I'll contact support to see if they have any ideas.
Your computer appears to be set up correctly. You may want to consider swapping out the font with one that you know works. I'm not sure what version of PowerPoint you are using but here are some instructions on how to replace fonts in PowerPoint.
Wanted to know if the suggested solution resolved the issue for you:
On your Windows XP, you may want to delete the Microsoft Yahei font from the font list. Reboot your machine and then download a new copy of the font. Make sure that you reboot your system after installation. Then open your PowerPoint file and republish it. Make sure that you clear your browser's cache before testing your newly published file.
I wasn't able to get YaHei to work on XP after trying the suggestions above. Separately, Cleo sent me an email after testing YaHei on a Win 7 system, saying it seemed to work fine. I decided to move over to Win 7 + Office 2010. With that combination, YaHei and other Chinese fonts worked, even without setting language or regional settings.
So, unresolved in Win XP, resolved in Win 7. It's OK for me - it was time to move on anyway!
8 Replies
Hi Dave,
I worked on several Asian language courses-both Japanese and Chinese. I had the same issue you described. The way I got around it was to change the language preferences both in PowerPoint and through the Control Panel, Clock, Region and Language preferences. If I changed the language preferences in both locations, it worked just fine.
I hope this helps!
Hi Montse,
Thanks for this tip. I tried setting language preferences inside PowerPoint at Tools > Options > Language > Choose Editing Language, but I don't seem to be able to get YahHei to publish or preview correctly. Attached screen shows what I see (when previewed).
If you (or others) have any other ideas, please let me know. I can relay the info that YaHei isn't supported by Articulate, but I'd rather get it working since it's a nicer option.
Dave
I dealt with that issue many times-looks very familiar!
Try changing your system language to Chinese via Control Panel (assuming you're working on a Windows machine). Next, select the text in the Yahei box and re-apply the font. That should do it.
If that doesn't work, Articulate support can help you. They are very helpful and have always come through for me when I'm in a jam.
I think I have the system language set up correctly (see attached screens), but no luck with YaHei. I've tried brand new documents, new text boxes, copying as text only, but nothing seems to work.
I'll contact support to see if they have any ideas.
Cheers,
Dave
Hi Dave.
Your computer appears to be set up correctly. You may want to consider swapping out the font with one that you know works. I'm not sure what version of PowerPoint you are using but here are some instructions on how to replace fonts in PowerPoint.
Hey Dave!
Wanted to know if the suggested solution resolved the issue for you:
On your Windows XP, you may want to delete the Microsoft Yahei font from the font list. Reboot your machine and then download a new copy of the font. Make sure that you reboot your system after installation. Then open your PowerPoint file and republish it. Make sure that you clear your browser's cache before testing your newly published file.
Clear browser cache
http://www.articulate.com/support/presenter09/kb/?p=2797
Hi Peter, Justin,
I wasn't able to get YaHei to work on XP after trying the suggestions above. Separately, Cleo sent me an email after testing YaHei on a Win 7 system, saying it seemed to work fine. I decided to move over to Win 7 + Office 2010. With that combination, YaHei and other Chinese fonts worked, even without setting language or regional settings.
So, unresolved in Win XP, resolved in Win 7. It's OK for me - it was time to move on anyway!
Thanks for your help.
Dave
Thanks for the update, Dave! I'll note your experience with XP, and glad to hear you got it working with 7. Good luck with the project!
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