Presenteri 13 has stopped working

I'm trying to publish in A13 a presentation created in A09. Update keeps failing. I've figured out that if I remove the Engages and Quizmaker slides it will update.

Something is wrong with Engage 13 and Quizmaker 13 - I can t even open the program - I get an error - Articulate Quizmaker 13 (0r Engage 13) has stopped working.

Here's the problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Quizmaker.exe
Application Version: 4.7.1509.1618
Application Timestamp: 55f9bd86
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19018
Fault Module Timestamp: 5609fed4
Exception Code: e0434352
Exception Offset: 0000c42d
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I downloaded and installed the latest version of A13 suite.

Any ideas on how to fix?



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