I am trying to get an animation to look right, however, no matter how well it looks in the slideshow presentation OR the sync animation review panel ... when it is previewed or published animations are not aligned right, fade away strangely and the sound doesn't link up.
It is the recent update. I think it is just this file, haven't had any issues in the past.
When I go into 'Sync Animations' and hit 'play' it works perfectly. I save it, close.
After, both the previewed and published versions do not work right. Even without audio, the powerpoint presentation viewer does the graphics correctly. Not sure where the issue is.
You may be able to resolve PowerPoint file corruption in this manner:
Open a new, blank presentation in PowerPoint.
Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
In the Reuse Slides panel, click the Browse button and choose Browse File.
Browse to your original PowerPoint file and click Open.
At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
Save the new presentation and republish.
Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.
Sorry to hear that Steven. Would you be able to share your Articulate Package with our support team here so that we could have a look at what may be going on.
7 Replies
Hi Steven!
Please be sure that you are working locally on your project and that you are syncing as shown here.
We also fixed a similar issue in an update, so please be sure that you are utilizing the latest update.
Do you experience this across all project files, or just this file?
It is the recent update. I think it is just this file, haven't had any issues in the past.
When I go into 'Sync Animations' and hit 'play' it works perfectly. I save it, close.
After, both the previewed and published versions do not work right. Even without audio, the powerpoint presentation viewer does the graphics correctly. Not sure where the issue is.
Hi Steven!
You may be able to resolve PowerPoint file corruption in this manner:
Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.
Still same issue. In 'Sync' preview and in powerpoint show the display is different than in publish/preview.
Sorry to hear that Steven. Would you be able to share your Articulate Package with our support team here so that we could have a look at what may be going on.
Done. Thanks.
Thanks Steven.
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