1 Reply
Christine Hendrickson

Hi Cathy!

Sorry to hear about the trouble you've had with your projects. First, you might want to try restarting the machine, just to make sure that there aren't any programs running in the background causing issues with the file.

Here's some information that may help with this particular error:

If you encounter an error message stating that "Presenter was unable to open project file" when selecting an option on the Articulate menu in PowerPoint, please review the following article for more information:

Presenter was unable to open project file" error message

Let me know if you see any improvement.

Thanks!