Problem with images synchronization
Feb 22, 2012
Hi,
I've got synchranization problem with my latest project.
I put video in presenter panel and images in a main window. Than I have set entrance animation for all of them in powerpoint using advanced time line i.e. first picture one should display in 12th sec and next image in 1:20 and so on.
The problem is that after publishing, the times are completely different (running on my PC).
I thought that maybe there is a problem with my presentation and started a new one but it doesn't help. What could be a reason?
One presentation contains 1-2 slides. Each one with a movie and pictures.
The movie in presenter vindow is about 50-100MB and there is about 15-50 pictures (depending on the presentation, because I've a few different)
5 Replies
Hey Bartlomej!
I'd recommend sending us your files so we can take a closer look. Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!
Hi Peter,
we are trying to solve this problem together with Bartek.
I've send you files so you can take a closer look, as you requested.
I'll be gratful for your advice.
I have PowerPoint version 2007, Windows XP Professional (2002) Service Pack 3, Articulate 09 V 6.3.1103.112 Pro
Hi Piotr,
Looks like you're working with our support staff on this. I'll continue to keep my eye on it and update the thread when a resolution is reached. Thanks!
Hi Piotr,
Curious to know if the following suggested solution resolved the issue:
"Presenter does not currently support a native method for synchronizing PowerPoint animations with video. For suggestions, please check this blog post."
Let us know. Thanks!
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