Problems installing Studio 09 Upadate 10
Aug 27, 2014
Hello,
I've recently had to change my computer to a new, more powerful one and I tried to migrate my Studio 09 license to the new computer. The main diference is that I upgraded from Windows 7 (32 bit) to Windows 7 (64 bit)
- I've deactivated all 4 Studio 09 products 1 by 1
- I've downloaded the Studio 09 installer from your web page: https://www.articulate.com/products/studio-update.php
- And when I finish the install I get the following error when I try to start Presenter, Engage and Quizzmaker
************** Texto da excepção **************
System.Runtime.InteropServices.COMException (0x80040154): Classe não registada (Excepção de HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))
em System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid)
em System.Windows.Forms.AxHost.CreateWithoutLicense(Guid clsid)
em System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid)
em System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid)
em System.Windows.Forms.AxHost.CreateInstance()
em System.Windows.Forms.AxHost.GetOcxCreate()
em System.Windows.Forms.AxHost.TransitionUpTo(Int32 state)
em System.Windows.Forms.AxHost.CreateHandle()
em System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
em System.Windows.Forms.Control.CreateControl()
em System.Windows.Forms.Control.ControlCollection.Add(Control value)
em System.Windows.Forms.Control.set_ParentInternal(Control value)
em System.Windows.Forms.Control.set_Parent(Control value)
em Articulate.Presenter.PresenterForm.LoadLocalFlash()
em Articulate.Presenter.PresenterForm.OnActivated(EventArgs e)
em System.Windows.Forms.Form.set_Active(Boolean value)
em System.Windows.Forms.Form.WmActivate(Message& m)
em System.Windows.Forms.Form.WndProc(Message& m)
em System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
em System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
em System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Assemblagens carregadas **************
mscorlib
Versão da assemblagem: 2.0.0.0
Versão Win32: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Presenter
Versão da assemblagem: 6.3.1303.2214
Versão Win32: 6.3.1303.2214
CodeBase: file:///C:/Program%20Files/Articulate/Presenter/common/Presenter.exe
----------------------------------------
System.Windows.Forms
Versão da assemblagem: 2.0.0.0
Versão Win32: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Versão da assemblagem: 2.0.0.0
Versão Win32: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Versão da assemblagem: 2.0.0.0
Versão Win32: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
AxInterop.ShockwaveFlashObjects.Strong
Versão da assemblagem: 1.0.0.0
Versão Win32: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Articulate/Presenter/common/AxInterop.ShockwaveFlashObjects.Strong.DLL
----------------------------------------
System.Windows.Forms.resources
Versão da assemblagem: 2.0.0.0
Versão Win32: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_pt_b77a5c561934e089/System.Windows.Forms.resources.dll
----------------------------------------
mscorlib.resources
Versão da assemblagem: 2.0.0.0
Versão Win32: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
************** Depuração JIT **************
Para activar a depuração just-in-time (JIT), o ficheiro .config para esta
aplicação ou computador (machine.config) tem de ter o
valor jitDebugging definido na secção system.windows.forms.
A aplicação também tem de ser compilada com a depuração
activada.
Por exemplo:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
**************
I've tried countless times. I even uninstalled all my Microsoft C++ frameworks and ran your setup again but there seems nothing I can do.
3 Replies
Hi Nuno and welcome to E-Learning Heroes!
Please try the solution listed here. There are multiple steps listed, but it seems as if something is going on with your install, but that error can also indicate an issue with .NET and other functionality as well and the steps will go through all of those items.
Hi there,
after I've tried a lot of solutions I finally undertood that Studio '09 works in Windows 7 64 Bits but only with Microsoft Office 2010 32 Bits.
I unnistalled Office 2010 64 Bits and installed Office 2010 32 bits and after a lot of unnistalling and reparing Studio '09 It seems that it's now working.
Still, after activating all 4 products, I still get the Activate and Buy Now buttons on Engage.
How can I be sure that the product is properly activated?
Best regards,
[Nuno Martins]
--------------------------------------------
Update: It seems that the activation of Engage is now ok
Thanks for the update Nuno! That's correct, Studio '09 only works in the 32-bit Office version.
This discussion is closed. You can start a new discussion or contact Articulate Support.