Problems Re-Linking Audio
May 29, 2012
I re-named my PowerPoint, thereby breaking the link to the original Presenter file. I followed the instructions on this page: http://www.articulate.com/support/kb_article.php?product=ap9&id=yc8l9g7t0wn8 but when I click on Audio Editor, my audio is still missing.
I tried to upload my project to the support site but the file size is too big. Below is a screen capture of my project folder. You can see that there is only one PPT and one Presenter file and they are named identically. It is my understanding that they should be able to link back up now? Please advise.
1 Reply
Hi Stacey,
If after republishing you're still not getting your audio, please contact our support department for further troubleshooting steps. They'll be happy to work with you to retrieve the audio. Thanks!
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