Problems with completion in Saba LMS
Aug 08, 2013
I am preparing a course for the Saba LMS. (I don't know which version.)
The course has a quiz. The Presenter settings are for SCORM 1.2 and is using 80% for the quiz score as a passing result.
The problem is that when I purposely fail the quiz, the course record displays my failed score and has the completion status listed as 'Unsuccessful', but it pushes the course into the Completed Courses folder.
Here are the current settings:
I have uploaded the course as a learning object in Saba.
And on the course/offering level, the mastery score is set at 80.0.
The Saba administrator has recommended that I remove the mastery score line from the imsmanifest.xml file. There were known issues.
I'm also creating a Support case.
thanks-
claudine
17 Replies
My case number is00349768
Hi Claudia,
I am running into the exact same issue. Did the provide a solution to your case?
Hi Jason and welcome to E-Learning Heroes! I'm not sure if Claudine is subscribed to this thread or not, so I checked on the case mentioned above for you.
Unfortunately, no resolution was reached in the case because no additional questions were answered by Claudine.
If you could share some more details about what is going on with you, perhaps we can help you troubleshoot.
Hello,
I am currently having this exact same issue. Is there a setting that I can change to make this work? The client has suggested removing it from the manifest file but I am not too keen on doing this if I can possibly avoid it!
Thanks.
Hi Kirsty! If you would like to submit a case to support, please do so here.
I'm returning to this because I just upgraded to Studio '13 and I'm still having the same problem.
I looked back at my email messages and realized I never received a follow up to my support ticket.
Hi Claudine! I checked on your case that you referenced (#00349768) and can see where Vevette sent you an e-mail asking for some information about your LMS:
Difference between 'Completed Courses' and 'Completion Status' so that we could be sure that you were selecting the correct tracking:
Passed/Incomplete
Passed/Failed
Completed/Incomplete
Completed/Failed
Not to revive an old thread...but...we had this issue as well and were able to resolve it with setting in Saba (I believe we are running Saba 5.4 or 5.5).
In the offering, go to the Policies tab.
Under Completion Policy, select the radio button titled "Override delivery mode...".
Then, under that section, select the radio button titled "Offering is marked complete automatically when all learning assignments are marked complete OR if there are no more content attempts available."
The is how we solved the problem.
Hi Chris,
Just wanted to take a moment to thank you for stopping by with this information. I hope this helps others as well :)
Thanks and have a great day!
No apology needed - I needed that Monday laugh for the use of the word necromancy :)
Glad the solution here worked for you and thanks for popping in to share Devon.
Helo team,
I was orignally looking at this thread because I was haing the same issue but Chris's suggestion fixed the prblem, but now, when I relaunch the module, I am not able to retake the quiz?
Please help
Hi Dahlia,
What do you have set as your resume behavior? If the user is picking up where they left off, they may not have the option to reattempt the quiz although you could look at including the "retry" button as a part of your results slide. Also you may want to check with your LMS team to see if there is a setting/feature to limit the number of quiz attempts or how the course will behave when launched again.
I tested it in Scorm Cloud and it is behaving the same way
Hey Dahlia - is this the same issue posed here?
Hi Leslie and Ashley, I went back to storyline player--> resume--> Never resume and now it is workng. Thak you for your help and patience
Thanks so much for the update and glad to hear things are working again!
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