Prompt to resume box has no text

Jan 30, 2015

The prompt to resume box on my course does not contain any text. The frame for the text appears, and the frames for the buttons appear... but not text. When I click what should be the buttons, no action takes place.  I cannot resume where I left off.

I have reviewed the settings for the 'prompt to resume' feature and the option is checked, as is the LMS setting. I also turned off pop-up blockers but that had no effect. 

Has anyone run into this issue before? Please take a look as the attached screenshot.

 

 

1 Reply
Ashley Terwilliger-Pollard

Hi Marji,

Thanks for sharing the image here and I haven't seen that behavior before. It looks like you're using Presenter 09 - do you know what update you're using? I know there was a previous issue with the resume functionality in an LMS as detailed here - but we're now on Update 10. Have you looked into testing at SCORM Cloud too? It's an industry standard for testing SCORM content. 

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