Prompt To Resume feature in LMS
Jun 28, 2011
We have a client who has multiple users logging in on one PC under different user names/IDs to take the same SCORM 1.2 course. The problem is that the pop-up, "Would you like to resume the presentation where you left off?" keeps coming up even for users signing in for the first time.
We want to make it so different users can access the LMS and launch the same SCORM course on the same machine without a prompt to "resume". How can we do this?
The course was built in Articulate '09. Does this have anything to do with Player Templates > Player Controls checkboxes, 'Prompt to resume on presentation restart' and 'When running in LMS, ignore Flash cookie'? Is there an enable/disable combination of those check boxes that we can set, so we can get what we want as stated above?
Clearing the IE cache and restarting the browser has had no effect.
Thanks for your response,
JB
7 Replies
if you tick that box it should pull the resume data from the l;ms, it may be you have a problem with the amount of scorm data being sent to the lms, how large is your course
Phil
Thanks for the quick response, Phil. The 'Prompt to resume on presentation restart' box is checked. The 'When running in LMS, ignore Flash cookie' box is not checked. The course is large, about 130 slides. There are no test scores being sent to the LMS, the tracking is set at Complete/Incomplete. Again, what we're trying to accomplish is to make it so different users can access the LMS and launch the same SCORM course on the same machine without a prompt to "resume".
Thanks,
JB
Hi JB. If your player template has the correct settings here are some things that I could see being an issue:
Hey Justin,
Thanks for all the good info. We'll check all this out. One thing I want to be sure I'm clear on...should we be checking BOTH boxes, 'Prompt to resume on presentation restart' AND 'When running in LMS, ignore Flash cookie' when publishing for a LMS? ...because yes, we want to give the resume option to a user who leaves in the middle of a course, but if a new user signs on, we want to be sure that new user does not get prompted.
JB
Correct. You want to ignore the Flash cookie when content is in an LMS. That will ensure that the resume functionality is coming from the resume data that is communicated between the content and the LMS.
Most excellent! BIG help. Thanks, Justin.
JB
Not a problem JB. Let us know how things work out! If you find you are still having issues after the advice I gave you, definitely submit a case so we can take a closer look:
http://www.articulate.com/support/contact/method.php
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