Publish for LMS creating an empty "Data" folder
Sep 05, 2016
Trouble comes in threes! Following a recent MS update (W7/Office 2010) several attempts to publish a Studio 09 course to LMS (SCORM 1.2) have failed. In each case the Publish process appears to proceed normally, ie slide by slide, item by item, and finally the box saying "Congratulations, you have successfully...etc etc " appears. However all that has been created in the target folder is a new folder entitled with the course title, which contains an empty folder with the title "Data".
This behaviour seems to have started following a massive update to Office 2010; the motherboard was replaced last week and Office 2010 was installed to replace the 2007 version we had before, but minus its updates, which have now been installed automatically.
Update: we installed Powerpoint 2007 and brought it up to date. Then opened this course in it, and Published. Same result; "Sucessfully published" but the only output in the target folder is the Presenter output folder, containing nothing except an empty "Data" folder. So we opened another course, and published that (LMS again) to the same target file, which worked perfectly. So there are two problems with this course; one is it won't publish, and the other (see other post below) is that the Resume function boxes appear and work properly, but we can't get the text into them! I would send you the course if I could remember what kind of package you need......
5 Replies
Hi Jon!
Sounds like you are utilizing Studio '09 still I assume? Here is how to create an Articulate Package and you can upload here.
OK, thanks, the ZIP folder is on the way.
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Thanks Jon - just let me know the case number and I'd be happy to follow along.
Ah, ummm, I don't know the case number, where would I see it?
If the case submitted successfully, you should have gotten an e-mail.
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