Published Output appearing on left of screen in Browser

Hi,

Just come across a real strange quirk that just seems to have popped up.

When I publish my presenter file and preview in my browser, Presenter veers over to the left of my screen and sits alongside the left edge.

This has never happened before - has always appeared in centre of screen when previewing/post publishing

Any ideas please?

Regards Mike

1 Reply
Brian Batt

Hi Mike & welcome to Heroes,

I apologize for the issues that you're having.  If you have published a presentation and notice that some of your slide does not display in the published output it is likely you are not using a supported slide dimension. Please see: 

http://www.articulate.com/support/presenter09/kb/?p=202 

If the above link does not cure the issue, then the issue may be related to your DPI setting. Articulate products currently support 96 DPI. If your system’s DPI is set to 120, this can cause erratic behavior using Presenter ’09 and is not supported by Articulate. For more information, see the link below: 

http://www.articulate.com/support/presenter09/kb/?p=188

If you continue to have issues, are you publishing with a customized player template?  If so, try publishing to the Corporate Communications template to see if that resolves the issue.  If it doesn't, please submit a support case by using the link below:

http://www.articulate.com/support/contact/