If your published Articulate Presenter output plays properly on your local computer but won't load after you've uploaded it to your web server or web site, then it's likely that the XML files were corrupted during the upload process.
A common symptom in the Articulate Player is to see "SLIDE 100 of 160 PRESENTATION COMPLETE" in the seekbar.
To correct this behavior, either use the FTP upload feature of Articulate Presenter, or set your FTP application to upload files as binary. Uploading the XML files in ASCII or Auto mode may cause corruption.
It's also important to maintain the directory structure of your published content.
3 Replies
Hi Jhonattan,
I'm afraid the images you attached aren't displaying. Can you share a little more information, or try attaching the images again?
Alternatively, you could also try creating a Screenr of the problem, if you'd like.
Thanks!
This is what is showing for the couple of lessons we have uploaded by publishing to WEB:
This is what is suppose to show:
Hi Jhonattan,
If your published Articulate Presenter output plays properly on your local computer but won't load after you've uploaded it to your web server or web site, then it's likely that the XML files were corrupted during the upload process.
A common symptom in the Articulate Player is to see "SLIDE 100 of 160 PRESENTATION COMPLETE" in the seekbar.
To correct this behavior, either use the FTP upload feature of Articulate Presenter, or set your FTP application to upload files as binary. Uploading the XML files in ASCII or Auto mode may cause corruption.
It's also important to maintain the directory structure of your published content.
I hope that helps
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