I have one file (so far) that when I attempt to publish, the Error Report window appears. Any ideas on what could be wrong with this PPTX file and what can be done about it. I have submitted the error report but really need to get this done..
Thanks for the information. What I found is that I had one "bad" slide that was giving Articulate '13 fits. It was a title slide and I have since banished it to the slide nether world. Once I created a new title slide, all worked well with no problems.
As there was no animation or even narration on the slide, only a bit of music, I am at a loss to provide and further information.
Hi! Im having the same issue! it appears when I attempt to publish or select any action inside the Articulate Ribbon. Can anyone help me? This is urgent. (Please find attached a part of the course with the issue)
6 Replies
Good Morning, Peter.
If this problem persists across multiple courses, a Studio Repair might help.
However, if the behavior is specific to one course, I would recommend packaging it up and sending it over to us for a closer look. Thanks!
Justin,
Thanks for the information. What I found is that I had one "bad" slide that was giving Articulate '13 fits. It was a title slide and I have since banished it to the slide nether world. Once I created a new title slide, all worked well with no problems.
As there was no animation or even narration on the slide, only a bit of music, I am at a loss to provide and further information.
Cheers and thanks again
Hi! Im having the same issue! it appears when I attempt to publish or select any action inside the Articulate Ribbon. Can anyone help me? This is urgent. (Please find attached a part of the course with the issue)
Good Afternoon, Florencia.
I sounds like you are saying that within only one course, the entire Articulate Ribbon is unresponsive. This is unusual!
We won't be able to do any testing with only your .ppta file, but if you can package up your entire course and send it over to us for a closer look, we'd be happy to let you know what we find. Thanks!
Hi Justin, please find attached the pptx version..
Hello again, Florencia.
In order to diagnose this, we'll need your Engage Interactions as well. Again, the best way to make sure we have everything is to package up your entire course and send it over to our Support Team.
Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.