Publishing Errors

I am in the process of publishing a module in presenter 09.  When I publish directly to my hard drive (and when I put it in a zip file and email to myself) it works fine.  However, when I email the same zip files direct from publishing to others for review, their modules do not function correctly.  The Play buttons and Finish buttons disappear, the attachment doesn't work,etc.  Also, they receive an error message regarding Flash when they open the module (there popups are turned off).

We are under a tight deadline and can't proceed until we get some of these compatability issues resolved.  Any help would be greatly appreciated.

3 Replies
Christine Hendrickson

Hi Andrew. Welcome to E-Learning Heroes!

Are you trying to share the presentation via zip files so that they can edit the presentation, or are you trying to have them launch and use the presentation? 

if you're sharing the presentation so others can work on it, you may want to try using a Presenter Package

If you're sharing the presentation for use, for learners or users, the presentation may not run properly if it's run locally. This is due to browser and Flash restrictions. It's best to upload the content to a web server or an LMS. However, if you cannot upload the content, you could try publishing to CD and send that content to others. 

You can find more information about this in the knowledge base article on Publishing and sharing Presenter '09 content.

Let me know if you have any questions!


Andrew Frank

Thank you so much for getting back to me so quickly!  I am sharing the zip files so a supervisor can use/review it before it is published on LMS or on to our web server.  She is not editing it, but needs to ensure that the content/functionality is what is needed before going to the next steps.  Is there some sort of temporary fix or alternative, other than CD to use in this situation?

Christine Hendrickson

Hi Andrew!

If she's not going to be editing it and just testing it for functionality, uploading it to a temporary server would be the best bet. When publishing for web, there are far too many restrictions that can cause problems if the content is viewed locally. Publishing to CD may not be your preferred method for the moment, but it has been known to be one of the best ways to publish if you absolutely must view the content locally. 

Personally, I'd suggest uploading the content to Articulate Online for testing, if you don't have access to a web server right now. There's currently a 30 day free trial. Hopefully that will be long enough for the two of you to test the presentation. Then, once you're sure everything's working correctly, you can have the content uploaded to your LMS and/or web server.

Good luck Andrew! Let me know how it turns out.