publishing fails when including mp4 video

Hi - I updated a lesson I originally built with Presenter 09. It contains a screen capture video in mp4 format. When I previewed the lesson the video worked fine. But the lesson won't publish - an error message comes up after a while and the publish menu stays open. I successfully published a separate updated lesson, the difference appears to be the video. How can I get this to publish to LMS? 

3 Replies
Leslie McKerchie

Hi Michael!

So, you are not having issue with publishing in general, just this project with the video?

Are you able to re-create this issue with a new file or perhaps there is corruption in this file?

You may be able to resolve PowerPoint file corruption in this manner:

  1. Open a new, blank presentation in PowerPoint.
  2. Go to the Home tab, click the drop-down arrow beside New Slide, and choose Reuse Slides.
  3. In the Reuse Slides panel, click the Browse button and choose Browse File.
  4. Browse to your original PowerPoint file and click Open.
  5. At the bottom of the Reuse Slides panel, mark the box to Keep source formatting.
  6. Right-click the first slide in the Reuse Slides panel and select Insert All Slides.
  7. Save the new presentation and republish.

Note: Articulate resources, such as audio and video, will need to be inserted again into the new presentation. You may need to export the narration from your original presentation, then import it into the new presentation.