Before purchasing an LMS I was publishing my courses for CD delivery and saving to both a local and network drive with no problems. I'm now trying to publish the very same ppta files for LMS delivery to the same drives but when published my graphics are messed up (in a different spot, flipped over, etc). Why is this happening and how do I fix this? Thanks!
I apologize for the issues that you're having. Is the issue only occurring with this specific presentation or does it happen to all of your presentations when you publish to LMS?
So far, it does appear to only be this specific presentation. We've already re-published two others for LMS delivery and they appear to look and work just fine.
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
5 Replies
Hi Theresa and welcome to Heroes,
I apologize for the issues that you're having. Is the issue only occurring with this specific presentation or does it happen to all of your presentations when you publish to LMS?
Hi Brian and thanks for the welcome
So far, it does appear to only be this specific presentation. We've already re-published two others for LMS delivery and they appear to look and work just fine.
Hi Theresa,
It sounds like you may have a corrupt presentation. Could you try the solution in the link below?
http://www.articulate.com/support/presenter09/kb/?p=503
Please let me know if you continue to have issues.
Hi Brian,
I tried the fix that you supplied above and unfortunately the problem still exists.
Hi Theresa,
I apologize that you're still having issues. I would suggest you submit a case by following the steps below.
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
This discussion is closed. You can start a new discussion or contact Articulate Support.