Publishing Help Request

Jul 26, 2013

Hi!

I am not sure what to call this so I'll let the screenshots do the talking.

I've attached a second screenshot. Why does this happen? How can I fix this please?

Thanks in advance!

5 Replies
Mike Taylor

It's possible that the image file contains elements that are not translating well to Flash.  You should be able to correct it by using a PNG image. One way to convert it to a PNG is to: 

  1. Open the image in a photo viewer, such as Windows Photo Viewer.
  2. Take a screenshot of the image in a screen capture program, such as Windows Snipping Tool.
  3. Save your screenshot as a PNG file.
  4. Insert the PNG image into your Articulate content.
Mike Taylor

Thanks C.O. That PNG is publishing ok for me using PowerPoint 2010. I've attached my file. It is possible that something might be happening to it in GIMP.  Can you try to set the transparency in PowerPoint and see if that is any better? That's what I did in the attached file.

One way to do that in PowerPoint is to go under Picture Tools, on the Format tab, in the Adjust group, click Recolor.

Picture Tools, Format tab

Click Set Transparent Color, and then click the color in the picture or image that you want to make transparent.

Or you can use the Background Removal tool also on that same Picture Tools Format tab.

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