1 Reply
Peter Anderson

Hi Darlene

Would you be able to share your project files with us so we can check out what's going on, and try to reproduce it on our end? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review