Publishing Problems - Engage Interactions not updating, PPT crash
Jul 12, 2012
I'm having a lot of trouble publishing a large presentation, with 97 slides including a number of interactions.
1. When I republish to update the presentation, the slides update OK, but the interactions do not.
2. I've had a number of Powerpoint crashes while publishing is in progress.
So I'm wondering if there's a limit, in practice of not in theory to the size a presentation can be. I could break this one into parts if I had to.
And is there any reason the interactions are not updating? The settings are that it should update on publishing.
I also get a prompt saying that Powerpoint does not ;like the Presenter add-in, do i want to disable. I click No, and all then seems to work OK. I have reinstalled Studio 9 in case there was a problem there.
Can anyone detect a common thread to all this? I'm at a loss what to do next.
I would be grateful for clues!
4 Replies
Hi Jon and welcome to Heroes! Sorry to hear about the difficulty.
Hi
I replied to that by email, saying I would work through those fixes.
But, I need to publish the presentation asap so while I play around with the desktop, I copied the entire folder containing the course to my laptop, which also has Articulate installed. I tried to publish overnight from the memory stick, but by morning that seemed to have locked up so I cancelled it, and transferred the folder to the laptop hard SSD.
I then got the red screen as below, which I did not see when using the stick.
The Powerpoint file is 430 Mb or so.Is that just too large?
Help!
I tried to paste a screen shot into the post above......what should I have done?!
Hi Jon,
Sorry for the trouble. Can you go ahead and submit a ticket to our support team? They'll be happy to work with you to get this resolved, ASAP. Be sure to include a link to this URL so they have all the info. Thanks!
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