publishing problems in presenter

Jul 30, 2012

Hello all,

I have finalized a course in Articulate Presenter, with some Quizzmaker and Engage pieces attached, and have published it several times.

Something strange is happening with the publishing.  the newly published version of hte course shows errors in the course that I have already fixed!  I go back into the file itself and view those sections and sure enough, they are changed.

Yet, the published version shows them unchanged! 

I have viewed the course both by clicking on "view course", and by FTPing it onto our external server.  Both times, the older version of the course without the fixes shows.

Why might this be happening?  How might I fix this problem?

Thank you,

Barbara

1 Reply
Melanie Sobie

Barbara,

I've had this happen before and it is very frustrating!  The problem might be due to file caching. I have no idea what that is - but this Articulate Support article recommends you clear out your browser cache. It fixed it for me.

http://www.articulate.com/support/kb_article.php?product=ap9&id=8p4e18ho5gq3

Hope this helps!

  Melanie

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